:root{--branding-primary:#8e282d;--branding-primary-dark:#751f24;--branding-accent:#932f34;--branding-login-background:#eff2f3;--branding-sidebar-background:#f8f9fa;color:#263039;background:color-mix(in srgb, var(--branding-sidebar-background) 95%, #263039);font-synthesis:none;font-family:Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif}*{box-sizing:border-box}html,body,#root{height:100%;overflow:hidden}body{min-width:320px;min-height:100vh;margin:0}button,input,textarea,select{font:inherit}button{cursor:pointer}.login-screen{background:radial-gradient(circle at 14% 12%, #fff 0 8%, transparent 27%), linear-gradient(145deg, var(--branding-login-background) 0%, color-mix(in srgb, var(--branding-login-background) 93%, #263039) 100%);justify-content:center;align-items:center;min-height:100vh;padding:24px;display:flex}.login-card{background:#fff;border:1px solid #e3e6e8;border-radius:20px;width:100%;max-width:408px;padding:42px;box-shadow:0 22px 65px #28333b1c}.brand-full{width:282px;max-width:100%;height:auto;margin:0 auto 34px;display:block}.login-card h1{color:#303942;letter-spacing:-.02em;margin:0 0 8px;font-size:1.5rem}.login-card p{color:#69737c;margin:0 0 28px;line-height:1.55}.form-stack{gap:16px;display:grid}.field{gap:7px;display:grid}.field>span{color:#4d5963;font-size:.84rem;font-weight:650}.field input,.field textarea,.field select,.search-input{color:#263039;background:#fff;border:1px solid #cfd5d9;border-radius:9px;outline:none;width:100%;min-height:43px;padding:10px 12px;transition:border-color .15s,box-shadow .15s}.field textarea{resize:vertical;min-height:92px}.field input:focus,.field textarea:focus,.field select:focus,.search-input:focus{border-color:var(--branding-accent);box-shadow:0 0 0 3px color-mix(in srgb, var(--branding-accent) 13%, transparent)}.form-error{color:#a01825;margin:0;font-size:.88rem}.form-notice{color:#2e6a3c;background:#eef6ef;border:1px solid #cde3d1;border-radius:8px;margin:0;padding:9px 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#d6dce0);color:var(--branding-primary-dark);border-radius:9px;flex:none;align-items:center;gap:7px;min-height:36px;padding:7px 10px;font-size:.78rem;font-weight:700;transition:background .16s,border-color .16s,box-shadow .16s;display:inline-flex;position:relative}.module-switch-button:hover{background:color-mix(in srgb, var(--branding-primary) 13%, #fff)}.tickets-module-button{min-width:184px}.tickets-module-button.has-attention{color:#795816;background:#fff7e5;border-color:#dfbd68}.tickets-module-button.has-attention:hover{background:#ffefc9;border-color:#cfaa4d}.tickets-module-button.has-attention svg{color:#a77310}.ticket-count-badge{color:#fff;background:#b57d12;border:2px solid #fff;border-radius:999px;justify-content:center;align-items:center;min-width:21px;min-height:21px;padding:2px 5px;font-size:.66rem;line-height:1;display:inline-flex}.tickets-module-button.new-attention{animation:.72s ease-in-out 3 ticket-attention-pulse}@keyframes ticket-attention-pulse{0%,to{box-shadow:0 0 #d69b2452}50%{box-shadow:0 0 0 5px #d69b2436}}.screen-reader-status{white-space:nowrap;clip:rect(0, 0, 0, 0);clip-path:inset(50%);width:1px;height:1px;margin:-1px;padding:0;position:absolute;overflow:hidden}.connection-indicator{color:#66717a;background:#f6f7f8;border:1px solid #dce1e4;border-radius:999px;flex:none;align-items:center;gap:6px;min-height:30px;padding:5px 9px;font-size:.71rem;font-weight:750;display:inline-flex}.connection-indicator:hover{background:#eef1f2}.connection-indicator-dot{background:#a7afb5;border:2px solid #fff;border-radius:50%;width:9px;height:9px;box-shadow:0 0 0 1px #8f989f}.connection-indicator.is-online{color:#277343}.connection-indicator.is-online .connection-indicator-dot{background:#38a260;box-shadow:0 0 0 1px #27824a,0 0 7px #38a26066}.connection-indicator.is-checking{color:#66717a}.connection-indicator.is-offline{color:#9a3038}.connection-indicator.is-offline .connection-indicator-dot{background:#c74750;box-shadow:0 0 0 1px #a93039}.app-shell{background:color-mix(in srgb, var(--branding-sidebar-background) 95%, #263039);grid-template-rows:minmax(0,1fr);grid-template-columns:clamp(250px,19vw,318px) minmax(0,1fr);height:100dvh;min-height:0;display:grid;overflow:hidden}.sidebar{background:var(--branding-sidebar-background);border-right:1px solid #d8dde0;flex-direction:column;min-width:0;min-height:0;display:flex;position:relative;overflow:hidden}.sidebar-head{border-bottom:1px solid #e0e4e6;justify-content:space-between;align-items:center;min-height:74px;padding:14px 18px;display:flex}.sidebar-brand{align-items:center;gap:11px;min-width:0;display:flex}.brand-mark{object-fit:contain;width:38px;height:38px}.sidebar-brand strong{color:#36404a;font-size:.95rem;line-height:1.2;display:block}.sidebar-brand span{color:#77818a;margin-top:2px;font-size:.72rem;display:block}.sidebar-search-row{align-items:center;gap:8px;padding:14px 14px 10px;display:flex}.conversation-stats{border-top:1px solid 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